Privacy Policy

1. Introduction

FSIT Solutions (a subsidiary of NBOYD Holdings LLC) ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Information you provide:

• Name, email address, phone number, and business information when you create an account or contact us
• Payment information processed securely through Stripe (we do not store credit card numbers)
• Service configuration data including domain names, Google Workspace settings, and VPS preferences
• Communications you send to us via email, chat, or support tickets

Information collected automatically:

• Browser type, operating system, and device information
• IP address and approximate location
• Pages visited, time spent, and navigation patterns
• Service usage data including API calls, storage usage, and bandwidth consumption

3. How We Use Your Information

• To provide, maintain, and improve our managed IT services
• To process transactions and send billing notifications
• To manage your Google Workspace, VPS hosting, and other services
• To communicate with you about service updates, security alerts, and support
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share data with:

• Service providers: Google (Workspace), Hostinger (hosting), Stripe (payments), Twilio (communications), and other vendors necessary to deliver our services
• Affiliated companies: Within the NBOYD Holdings LLC family of companies for operational purposes
• Legal requirements: When required by law, court order, or governmental regulation

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS/SSL), encrypted storage for sensitive credentials, access controls, and regular security monitoring. All payment processing is handled by PCI-compliant providers.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Upon account termination, we will delete or anonymize your data within 90 days, except where retention is required by law.

7. Your Rights

You have the right to:

• Access, correct, or delete your personal data
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact us at support@fsitsolutions.com.

8. Cookies

We use essential cookies for authentication and session management. We do not use third-party advertising or tracking cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

FSIT Solutions
Email: support@fsitsolutions.com